He favors cracking down on this big time corruption but letting the free market dictate prices for scalped tickets. Others favor keeping the law until fraud and bribery are eliminated, arguing the free market is not really free if premium scalpers control the best seats and manipulate prices. Some economists and policy makers agree the free market approach is the right solution.
They argue that box office prices are too low and that if fans were not willing to pay higher prices, there would be no scalping. Scalpers, they argue, are paid to wait in line by people who cannot do so.
Ticket brokers and some legislators have added that uncapping New York's ticket resale price will bring brokers and their tax dollars back to New York, lead to an increase in ticket supply and lower prices. But supporters of a cap on the price of tickets being resold point out that tickets were neither cheaper nor more plentiful when New Jersey experimented with a free market in tickets between and Some economists argue the free market would hurt the long term economic growth of the entertainment industry as it steadily loses the fans who cannot afford scalped tickets.
The affluent fans would stand to gain most. Consumer advocates believe average fans could not compete with the corporate accounts for good seats. The real consumer issue would be the unavailability of tickets for those who cannot afford the brokers' prices. And, since public tax dollars underwrite venues, it is important that there is a fair ticket distribution system, says advocate Russ Haven of New York Public Interest Group.
How do you craft a single anti-scalping law that can apply to the immense variety of events and ticket buyers in New York City? The diversity encompasses:. Should limited run, super popular events be treated the same way as ongoing, more easily-accessed events? Should a distinction be drawn between sports and theater? James Theater? For example, Broadway is having a hot year while sport ticket sales are in a slump. Scalped tickets for The Producers cost two to five times the box office price.
Those who can enforce the law at races or football games include box office personnel, supervisors, venue managers, ticket agents, security agents, event promoters and seat holders. At other events, reselling tickets is not illegal, but it's not permitted on stadium grounds. This is why scalping often occurs in close proximity to events, such as concerts or baseball games, but not within the grounds or stadium. Laws became even more difficult to enforce when the practice became widespread online.
If the official website for the event sells out, these sites promote themselves as a second chance. Efforts to make the practice illegal are overshadowed by such websites. The Australian Competition and Consumer Commission is taking ticket re-seller Viagogo to the Federal Court , alleging the company engaged in deceptive pricing.
While some Australian states have introduced legislation to limit the amount that tickets can be resold for, promoters and policymakers are struggling to keep up with advances in technology that make scalping tickets easier than ever.
The continued existence of scalping and resale markets is puzzling to economists. If tickets to major events are consistently undervalued, to the point that there is an entire industry based on resale, why do promoters continue to price tickets so low? One argument is that event promoters are risk averse , preferring the certainty of a guaranteed sell-out over the uncertainty of potentially over-valuing tickets.
This fits with research that suggests people prefer to attend events in a packed-out venue, as opposed to a sparsely attended one. There is also the somewhat idealistic idea that fairness stops event promoters from setting prices too high.
But there is an argument that ticket scalping actually enhances the total welfare of concert goers and sports fans. If tickets can only be bought at a single price on a first come first serve basis, then some people who really want to go will be left out.
If your ticket is subject to a resale restriction but is resold in breach of the anti-scalping laws, the event organiser is within their rights to cancel the ticket and refuse your entry at the venue. You could also lose your money. The venue has no role in the price charged by the reseller. However you could check with the venue to find out if you will be admitted to the event and to verify your ticket is authentic. Contact the reseller first to confirm they have not made a mistake.
You can also contact the ticket resale website's customer complaints section. If you bought tickets with a credit card and you never received them or they were not legitimate, submit a chargeback claim with your card provider as soon as possible. If the tickets were purchased using PayPal, contact their Resolution Centre and see if there are any protections offered through your PayPal Buyer Protection program or by calling Be aware the original supplier of the tickets the official ticketing agency or the event organiser is not legally obliged to give you a refund, as you did not transact directly with them.
Your sale contract is with the reseller of the ticket. Live Performance Australia has ticketing codes of practice which provide more information. No, not for tickets that are first sold from 10 September These laws apply to sporting and entertainment events held at venues within WA. It does not matter where the buyer or seller lives. If you are being sold a ticket that includes a resale restriction to a WA sporting or entertainment event for more than per cent of the original ticket price, that is against the law.
You could report the sale to the resale website to alert them to non-compliant advertisements being hosted on their website. If your ticket has been resold according to the law, the venue cannot cancel your ticket because it has been resold. After verifying the authenticity of the ticket with the organiser or authorised seller, you should contact Consumer Protection on or email.
If you bought a fraudulent ticket, ask for a refund from the ticket resale website. Any refunds being offered by official ticketing agencies or event organisers will be paid to the first purchaser of the ticket and not to those with resold tickets. If you bought your ticket from a resale website, check with the resale website to see if you are covered for event cancellations. If you paid by credit card, submit a chargeback claim with your card provider as soon as possible.
The laws apply to all tickets to WA events first sold from 10 September , if they have a resale restriction. Tickets bought before this date are not affected, no matter when the event is held. Download the PDF. You may not get the same protections when buying tickets from an unauthorised reseller.
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